Shipping and Returns

SHIPPING

Domestic Shipping (United States)

Free Standard Shipping on orders over $50 (based on subtotal).  Orders under $50 pay $6.99 for Standard shipping.

Note: 

• UPS does not deliver to P.O. Boxes; if your address is a P.O. Box, please select Standard Shipping.  
• Orders are processed within 1–3 business days.
• We do not ship on weekends or holidays.
• The day your order ships does not count as a transit day.
• We are based in Texas and are legally required to collect sales tax on all orders shipped to addresses within the state of Texas. The tax will be automatically calculated and added at checkout based on your shipping address.
• No shipments will be processed on recognized U.S holidays.

RETURNS

We accept returns within 15 days of the delivery date. To be eligible for a return, items must be:

• Unused and in original condition.
• With all original tags attached.
• In their original packaging.

Note: 

• Shipping costs are non-refundable, unless the item arrived damaged or defective.

Non-returnable items:

For hygiene and customization reasons, the following items cannot be returned:

• Tights and underwear.
• Sale or clearance items (Final Sale).
• Customized or made-to-order products.
• Gift cards.

Exchanges:

We currently do not offer automatic exchanges. If you need a different size or color, please return the original item and place a new order.

Refunds:

Once your return is received and inspected, we will issue a refund to your original payment method within 5–10 business days. You will receive an email notification once your refund has been processed.

Note: Shipping fees are not refundable.

HOW TO START A RETURN

1. Email us at attitude.balletshop@gmail.com with your order number and reason for return.
2. If your return is approved, we'll provide a return shipping label.
3. Pack the item securely and drop it off at the assigned shipping carrier.